# Skipping, Pausing or Voiding Commitments

Sometimes customers need to skip, pause or void their commitments. If that happens, you can do this directly in the commitments list.

## Pausing / Resuming Commitments

1. From the commitments list, search for and find the commitment you would like to pause.
2. Press the Pause/Play.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FlC7VhddsikRnXFTyHtsh%2Fimage.png?alt=media&#x26;token=0b5856e3-aa55-4fbb-978c-f1170da8a572" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2F68jN6GAF4tH9iYXzyrtU%2Fimage.png?alt=media&#x26;token=3ecb5ad9-a205-4a2b-b772-f2f16eac9f4e" alt="" width="375"><figcaption></figcaption></figure>

4. Payment Status will now change.

## Skipping the Next Charge

1. From the commitments list, search for the commitment you would like to skip.
2. Press the Forward icon.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FSeVR9fiH1ctB31vq2j92%2Fimage.png?alt=media&#x26;token=61c134c0-05c7-42c4-a979-3bdc794cc5b9" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message. Note that this action cannot be reversed.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FvMXHkVcjDvcgnyGH2UQk%2Fimage.png?alt=media&#x26;token=c6216eff-3477-4838-a0d3-85ae00c8f8bf" alt="" width="375"><figcaption></figcaption></figure>

4. The Next Charge Date will skip based on the recurring frequency of the commitment.

## Voiding a Commitment

1. From the commitments list, search the commitment you would like to void.
2. Press the Stop icon.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FntFoHWzK4OIsuOaxj1bx%2Fimage.png?alt=media&#x26;token=4192f1c4-4e6e-4d1d-93a7-7cc87a40204d" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message. The Payment Status will change to Voided. Again, note that this action cannot be reversed.
