# Skipping, Pausing or Voiding Commitments

Sometimes customers need to skip, pause or void their commitments. If that happens, you can do this directly in the commitments list.

## Pausing / Resuming Commitments

1. From the commitments list, search for and find the commitment you would like to pause.
2. Press the Pause/Play.

<figure><img src="/files/4PdcyzRueNrkUDBEjHJl" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message.

<figure><img src="/files/eROPZ7A9kBVv6IrTaU2Q" alt="" width="375"><figcaption></figcaption></figure>

4. Payment Status will now change.

## Skipping the Next Charge

1. From the commitments list, search for the commitment you would like to skip.
2. Press the Forward icon.

<figure><img src="/files/F6w98Qhw5u4qn4vTA4E7" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message. Note that this action cannot be reversed.

<figure><img src="/files/Iz3vHaQOBqirblXIR0Vq" alt="" width="375"><figcaption></figcaption></figure>

4. The Next Charge Date will skip based on the recurring frequency of the commitment.

## Voiding a Commitment

1. From the commitments list, search the commitment you would like to void.
2. Press the Stop icon.

<figure><img src="/files/8PZszCuWXoKp8rw10XiQ" alt="" width="375"><figcaption></figcaption></figure>

3. Accept the confirmation message. The Payment Status will change to Voided. Again, note that this action cannot be reversed.


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