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    • ✅Onboarding Checklist
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      • Business Details
        • SKU & Account ID Formats
        • Financial Settings
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        • Inventory Doc Formats
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          • Creating / Editing Tender Types
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        • How Taxes Work in TAKU
        • Creating Sales Taxes
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      • Restricting Discounts by Product
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      • Access Rights by Role
    • 📤Importing Data
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        • Matrix Product Import
      • 🙂Personal Accounts Import
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    • 🔁Transaction Recovery
  • Selling In Store (POS)
    • 🛒Sales & Returns
      • How to Make a Sale
        • Selling with Picture Gallery
        • Viewing & Selecting Line Items
        • Deleting a Line Item during a Sale
        • Clearing the Salesscreen
        • How to Park or Suspend a Transaction
        • Re-opening a Suspended or Parked Transaction
        • Creating Accounts during a Sale
        • Creating Products during a Sale
        • Price Editing during a Sale
        • Setting a Future Pickup Date
      • How to Return in the Return Screen
        • How to Return or Exchange in the Salesscreen
        • Offering Store Credit for Returns
      • Creating Pre-Orders (Prepaid)
      • Creating Pre-Orders (Unpaid)
      • Commitments (Recurring Orders)
        • Selling Repeat Products during POS Checkout
        • Managing Commitments
          • Generating Recurring Orders from Commitments
          • Skipping, Pausing or Voiding Commitments
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    • 🎯Discounts & Promotions
      • Manual Discounts
        • Applying Line Discounts
        • How to Apply Bulk Line Discounts
        • Applying Sub-Total Discounts
      • Automated Promotions
        • Price Levels
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    • 📦Inventory
      • Adding Inventory Items
      • Editing Inventory Items
      • Editing Inventory Prices
      • Receiving Reordered Inventory
      • Creating Matrix Products (Variants)
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      • Creating Usage Detail
      • Printing Barcode Labels
    • 👤Accounts & CRM
      • Adding Personal Accounts (Customers)
      • Editing Personal Accounts (Customers)
      • Adding Commercial Accounts (B2B)
    • 💵Cash Management
      • How to Handle Cash
      • Opening the Till
      • Closing the Till
  • Selling Online
    • 🌐Start Selling Online
      • Online Products
        • Publishing Products Online
        • Re-Sorting Online Products
        • Creating Categories for your TAKU eCommerce store
      • Taxes & Payments
        • Online Taxes
        • Setting up Payments
          • Setting Up Online Payment Options
          • Setting Up Manual (Offline) Payments
          • Sorting Payment Options
          • Setting Your Payment Currency
          • Disabling A Payment Option
          • Mapping All Payments for Reporting
      • Pickup, Delivery & Shipping
        • Store Pickup
        • Scheduled Store Pickup
        • Local Delivery
        • Offering Free Shipping
        • Setting Up Shipper Options
      • Designing your Storefront
        • Designing your Online Store
        • Designing your New-gen Instant Site
        • Adding the "About Us"
        • Adding your Business Number
        • Adding a Logo to your Invoices
        • Adding "Shipping & Payment" Policies
        • Adding a "Return Policy"
        • Adding "Terms & Conditions"'
        • Getting Consent at Checkout
        • Adding a "Privacy Policy"
        • Enable/Disable Your Instant Site
    • 🧾Handling Online Orders
      • Fulfilling Online Orders
      • Buy Online Pickup In Store
      • Buy Online Return or Exchange In Store
      • Buy Online Pay In Store
      • Online Storefront Only
        • Signing into TAKU eCommerce (External)
        • Resetting your Password for TAKU eCommerce (External)
    • 📱Facebook / Instagram Shop
      • Facebook Shop
      • Instagram Shop
  • Marketing
    • 🔎Be Found Online Locally
      • Google My Business
      • Google Product Listings
    • 💬Live Chat
      • Facebook Messenger Live Chat
    • 📈Tracking Online Traffic
      • Facebook Pixel
      • Google Analytics
  • Apps
    • 💳Payments
      • In-Person Payments
        • 👑TAKU Pay
          • Business Verification
          • TAKU Pay Accounts
          • TAKU Pay Locations
          • Pairing TAKU Terminals
          • Unpairing TAKU Terminals
          • Terminal Payments
          • Card-Not-Present
        • Ⓜ️Moneris
      • Online Payments
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On this page
  • Recalling a Suspended or Parked Transaction
  • Deleting a Parked Transaction

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  1. Selling In Store (POS)
  2. Sales & Returns
  3. How to Make a Sale

Re-opening a Suspended or Parked Transaction

This article will guide you on how to re-open a transaction that has been previously suspended or parked.

PreviousHow to Park or Suspend a TransactionNextCreating Accounts during a Sale

Last updated 3 years ago

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From the Salesscreen, you can click on the "Parked" button located on the right hand side of the screen. You can also access parked transactions by selecting “Parked Transactions” under the “Sell” menu on the main navigation menu (left side menu).

Once you are on the Parked screen, select the date range of parked transactions to display and press “Search”. To view the details of a parked transaction, click on the “Eyeball” icon on the left most column.

Recalling a Suspended or Parked Transaction

Once the Revisit Details screen opens, it will display the products, quantities, and prices at the time the invoice was parked. If this is the correct transaction, you can close the Revisit Details screen and press the “Shopping Basket icon” to reload it on the salesscreen.

Once the transaction has finish loading, you can continue with the invoice and checkout as per normal.

NOTE: Any transaction that has been suspended during a sale will remain under the Parked Transactions list, until the transaction has been finalized.

Deleting a Parked Transaction

To delete a parked transaction, select the “Garbage Bin” icon from on any saved transaction loaded on the Parked Transactions screen.

Accept the confirmation message if you are sure you would like to proceed. Once a parked transaction has been deleted, it cannot be recalled.

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