Buy Online Pay In Store

If the customer is paying for the item in store, You can directly invoice and accept payment for the online order using TAKU.

Approving the online order

Go to Sales Channels > All Online Orders

Find the order which will be paid for in store. If the order is new and has not appeared yet, wait a few minutes and then press the refresh button.

To accept the order, click on the View button on the corresponding row of the order.

Here we will see a preview of the order details. You can choose to proceed with the order, or void it

After the order has been approved, you’ll notice that the view button has now changed into the order number corresponding to the TAKU ecommerce order number.

Fulfillment and Delivery Status

Once the order has been approved, you can proceed to change the fulfillment and delivery status as needed.

Go to Sales Channels > All Online Orders

Click on the document number for the order you would like to manage

Change the fulfillment and delivery status by clicking on the pencil icon

Paying in Store

When the customer arrives for payment and pickup, simply return to the Sales Channels > All Online Orders screen and click on the order number.

Then click on the Pay button to invoice the order in TAKU

The order will be added to the sales screen and you can proceed to process the sale as you would an instore sale.

Completing the Order

Go to Sales Channels > All Online Orders

Click on the Doc # for the order that is completed

Click on the pencil icon for Fulfillment Status and change it to completed

Change the delivery status if the customer picked up in store