> For the complete documentation index, see [llms.txt](https://help.takulabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.takulabs.io/selling-online/processing-online-orders/buy-online-pay-in-store.md).

# Buy Online Pay In Store

If the customer is paying for the item in store, You can directly invoice and accept payment for the online order using TAKU.

### Approving the online order

Go to Sales Channels > All Online Orders

![](/files/04zdA6VMyNoaDBHXAiB4)

Find the order which will be paid for in store. If the order is new and has not appeared yet, wait a few minutes and then press the refresh button.

To accept the order, click on the View button on the corresponding row of the order.

![](/files/5qmt5SfsgQ5C2xLv8Ct8)

Here we will see a preview of the order details. You can choose to proceed with the order, or void it

![](/files/fDMp7VmevVswGp8FCtsq)

After the order has been approved, you’ll notice that the view button has now changed into the order number corresponding to the TAKU ecommerce order number.

### Fulfillment and Delivery Status

Once the order has been approved, you can proceed to change the fulfillment and delivery status as needed.

Go to Sales Channels > All Online Orders

Click on the document number for the order you would like to manage

![](/files/Sh7lyCu6lVBVn41CdNzB)

Change the fulfillment and delivery status by clicking on the pencil icon

![](/files/lwVwMKJozLNZyXqqpu4r)

### Paying in Store

When the customer arrives for payment and pickup, simply return to the Sales Channels > All Online Orders screen and click on the order number.

![](/files/8XWHY8IShJiMrASziuKn)

Then click on the Pay button to invoice the order in TAKU

![](/files/OPM0wqMa1ghuqjh4p2H9)

The order will be added to the sales screen and you can proceed to process the sale as you would an instore sale.

![](/files/4XGG97VF7bu1E6oJSYtg)

### Completing the Order

Go to Sales Channels > All Online Orders

Click on the Doc # for the order that is completed

![](/files/icIhgfgg25GjC3qrTdRn)

Click on the pencil icon for Fulfillment Status and change it to completed

![](/files/K66Jmb3phNReGR0ILVtK)

![](/files/z7rJxFneGPALAydPizvt)

Change the delivery status if the customer picked up in store

![](/files/uaiL0wcO7QEaWiBrWvrp)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.takulabs.io/selling-online/processing-online-orders/buy-online-pay-in-store.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.