# Privacy Consent Capture

In order to send any communication to customers, retailers need to get their written (digital) consent. To do this, TAKU has a **Customer Consent** section that is compliant to Canadian and US laws.

To access the Consent Capture page, go to the **Accounts** section > **Personal Accounts**.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FrGdWMuDFoKiZAYPDSNPP%2Fimage.png?alt=media&#x26;token=e89599be-e263-4b20-8044-53eb6a0d8c36" alt=""><figcaption></figcaption></figure>

You can also access accounts from the salesscreen as well by adding or searching a new Personal Account.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FdAMIYclrGXPsElNV06Fd%2Fimage.png?alt=media&#x26;token=1c6b653a-6e48-4aa8-8bb6-620e66e32b55" alt=""><figcaption></figcaption></figure>

After finding or adding a new account, get customers' consent by clicking the Customer Consent button.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FK5LDiHeAKRtFlIJdlPgE%2Fimage.png?alt=media&#x26;token=a1b138e1-7cd1-4e4c-8333-a88a1414f274" alt=""><figcaption></figcaption></figure>

Tell customers to read the consent message and ask them to click the check box to agree to receive marketing messages.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FpQExY2nbicBgJNCyi0wJ%2Fimage.png?alt=media&#x26;token=08992add-e178-4a67-b824-d7ea0ca30962" alt=""><figcaption></figcaption></figure>

TAKU will timestamp the consent obtained date and there will be a green check mark to save this information.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FBzQ278ztXWcADRl3B7Rl%2Fimage.png?alt=media&#x26;token=45bb59ca-c2c4-44eb-8498-aa578c7f3147" alt=""><figcaption></figcaption></figure>

Once the consent form has been saved, the Customer Consent box in the Personal Details tab will turn green.

<figure><img src="https://3710566743-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MUsg_5m5KQnO5LnapBp%2Fuploads%2FaWbZJkiiSu5YlAZoo15r%2Fimage.png?alt=media&#x26;token=4c7836f7-5bbd-43b3-ac9d-0def7313c0a1" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.takulabs.io/how-to-get-started/general-settings/privacy-consent-capture.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
