🖨️Hardware Setup

Learn how to set up your printers and card terminals

Star TSP100 Tape Receipt Printers (Local Area Network)

Star CloudPRNT Tape Receipt Printers (Cloud-Based)

Star TSP100 (Local Area Network)

In this article you will learn how to integrate and setup a Star TSP100 tape printer.

Ensure that the tape printer is powered on and connected to the computer. If a cash drawer is also to be installed ensure that it is connected to the tape printer using the correct cable.
Download the TSP100 futurePRNT Software Setup EXE file

Agree to software license to proceed with software download

Run the downloaded installer file and follow the steps to complete installation
It is likely that this error message will appear, press Yes

Go to Windows Control Panel > Devices and Printers

Right click on the Star TSP100 tape printer and select Set as Default Printer

How to set up Star CloudPRNT printers (Cloud-based)

Prior to installation, you will want to make sure that the printer is powered on, and connected to your network via Ethernet cable to a router. Below is the link to download the driver for the mC-Print3 printer from Star Micronics. Download and complete the Installation for the “Star Windows Software Full” option:

https://starmicronics.com/support/products/mc-print3-support-page/

Once it has been fully installed, open the Start Menu in Windows and search for “SteadyLAN”. Select the app called “SteadyLAN Setting Utility” to open it.

When it opens, it will take a moment to try and search for printers and then the printer will appear showing the following information, with examples below:

IP Address: 192.168.0.148

MAC Address: 00:11:62:1e:69:08

Model Name: Star MCP31

Open up a web browser and type in the IP address in the search bar at the top, and it will take you to the Network Utility for your printer.

Click the CloudPRNT option in the left-side menu found under “Network Configuration”.
- Start by setting the CloudPRNT Service to “ENABLE”.
- The Server URL is specifically for TAKU and each store database will have a unique portion added to the end of the URL.

Production Server URL: https://takuserver-ozzpjkg7pa-uc.a.run.app/api /cloudprint/[account-name]

Polling time should be set to 1 Sec.

Then click the “Submit” button at the bottom. It will give a message saying “CloudPRNT is accepted!” where you must then click “Save” on the left-side menu.

With the option selected for “Save → Restart device”, click the “Execute” button. The printer will reboot.

Now open TAKU Retail and login to your database. Using the left-side menu navigate to Settings → Stores → Current Store → Printer Settings.

Click the “Add Row” button in the top-right corner and fill out the information:
- Give the printer a unique name.
- Enter the MAC Address for this printer which can be found in the Network Utility from step 3.
- Under Manufacturer select “Star CloudPRNT”
- Check the option for “Active” to Activate/Enable the printer for TAKU.
- Click Save All in the top-left corner of the table when finished.

Then navigate to Settings → Stations → Manage Stations. In this screen, you will see three (3) different columns for Receipt Printer, Prep Printer, and Packing-List Printer.

In the Store column you can use the drop-down menu to select the current store that you would like to associate one of it’s stations to the new printer.

Then select the pencil icon “Edit table on page”. From here, use the drop-down menu for the “Type of Printer” on the specific “Station” that you would like to associate the printer to. For example, below we are going to setup a Receipt Printer for Station 2. The name found in the printer drop-down is the name that was assigned in Step 9.

You may repeat this process for any other stations that have either one of the 3 printer types. Click Save All in the top-left when you are done. After the printer has been assigned to the given station, that station will now be able to print successfully.

Below are example printouts of each of the different 3 types of printer options:

Receipt Printer (Invoice): A standard invoice receipt containing an invoice return barcode, line items and prices including the subtotal and tax amount.
Prep Printer (Prep Order): Used for a kitchen printer or similar environment where only smaller, simple printouts of the line items are required.
Packing List Printer: This is used for a shipping or warehouse setting where the pricing information must be hidden and only the line items should show.

How to setup a Zebra (ZD411) label printer

In this article you will learn how to setup the Zebra label printer such as the ZD411.

Older Zebra models like the LP 2824 Plus and the ZD410 are also compatible.

Prior to installation, you will want to make sure that the printer is powered on and connected to your Windows computer USB port. Below is the link to download the driver for the ZD411 label printer from Zebra.
Download and complete the Installation for the “Windows Printer Driver v8”:
https://www.zebra.com/us/en/support-downloads/printers/desktop/zd411.html

Supported Label Sizes

TAKU Retail supports the following label sizes:

Barcode Labels

1" x 1"
2.25" x 1.25"
2.25" x .75"

Shelf Labels

2.50” x 1.25”

Configuring the Label Printer Driver

Once the best version of the driver is installed, go to Windows Control Panel > Devices and Printers
Right-click on your Zebra printer and go to Printer properties to start.

At the bottom of the Printer properties window, click on Preferences.

In the Printing Preferences window, ensure that your proper label size is selected. You will want either 1.25" x 1" or 2.25" x 1.25". a. Make sure the orientation is set to Portrait. b. At the bottom, you will also want to minimize the Unprintable Area by entering 0 in all fields. c. The driver will probably put numbers in, as seen below, but this will ensure that all available space is being used:

Click Apply and then click OK to close the Printing Preferences window.
In the Properties window, click on the Advanced tab.
At the bottom of the Advanced tab, click on the Printing Defaults button:

In the Printing Defaults Advanced Options window, select your label size (either 1.25" x 1" or 2.25" x 1.25") Click Apply and then OK.

Click on the Printer Settings tab at the top. Under the Override Application Defaults Settings section, enable the Always Use Driver Settings option.

This option forces the printer driver to look at the settings that were saved for this printer. If this option is left unchecked, it will use any paper size and settings that were used in the previous printer.